VinCENT, based entirely on HTML 5, empowers home care agencies, State Medicaid programs, and Managed Care Organizations to create custom workflows. These workflows can intelligently make decisions and automatically take steps as needed to ensure work is being completed on time and accurately. The built-in SmartFlow engine facilitates the execution of custom scripts for an unlimited number of actions available to any workflow. Additionally, workflow helps with managing patient and caregiver compliance. “We do this by automating when a compliance item for a patient is coming due by sending out alerts and pre-populating the necessary forms in the patient’s schedule,” states Ritch Adams, CEO, MEDsys. The company accomplishes this by proactive notification when items are due which is triggered through parameters set by customers for notifications. In accordance with the predefined criterion, workflows will notify platform not to allow a caregiver to be scheduled to see a patient if they are out of compliance.
To address numerous needs of the State medicaid programs and home care agencies, MEDsys offers a comprehensive management suite of solutions and facilitates seamless transition from their current manual and paper processes to an automated Electronic Health Record.
MEDsys will continue to embrace emerging technologies including newer HTML5 based platforms such as WebRTC for secure audio and video communications with clients
Another major problem that MEDsys addresses is the turnover rate in home care. “The turnover rate in home care is approxiametely 90 percent. When we onboard a new customer, MEDsys provides initial train the trainer methodology,” states Adams. MEDsys’ holistic approach ensures that management can train new employees as part of their new hire training. Through interactive learning management system, the company provides proficiency testing, competency evaluation, and feedback for management.
In one of the implementation highlights, Adams talks about Texas Health and Human Services. The organization had chosen four vendors to provide Electronic Visit Verification Technology to Texas Medicaid Star Plus and Star Kids programs for automating the home care visit. As the two vendors withdrew out of the association, the onus was on MEDsys. Harnessing its experience of running a large home care agency, state of the art technology, and learning management system, the company carried out onboarding process for 400 home care agencies in 90 days. Subsequently, the agencies, which were catering to the needs of 100,000 patients and 150,000 caregivers, could automate and comply with the Texas State Mandate.
In its pursuit to assist more home healthcare agencies, MCO’s and Sate Medicaid Programs, MEDsys will continue to embrace emerging technologies including newer HTML5 based platforms such as WebRTC for secure audio and video communications with clients, staff, and offices. The firm’s ability to tailor software to each customer’s unique workflow and processes has been a key to its continuous growth and the company aims to continue this journey.